Service Update from FishServe

The FishServe office has reopened following construction. We look forward to welcoming you to our newly renovated space!

There are a few things we wanted to bring to your attention following the removal of the traffic light system.

Keep reading to find out more.

Office Opening & Working Arrangements

Our office is open during our usual business hours (8:00 AM to 5:00 PM, Monday to Friday).

Client Representative Appointments

To ensure your client representative is available, please call ahead of time to book an appointment.

Please note the following before you book:

  • Book appointments directly with your client representative, at a time you both agree on.
  • Notify your client representative ahead of time if you plan on coming to the office.


Our helpline is available on 04 460 9555 during our usual business hours (8:00 AM to 5:00 PM, Monday to Friday) to assist with any queries.

Use our online contact form to get in touch with any non-urgent queries.


Please return completed forms to FishServe by scanning and emailing them to OR your client representative. Scanned documents must be clear, legible, and signed by the appropriate person(s).

Additional Changes

Any further service changes will be published here on the news section of our website.