Issue Affecting Electronic Reporting Errors
We've identified a bug caused by the latest update to our website.
This affects secondary validations errors in electronic reports. It happens in the grids of reports (e.g. stock rows in a landing, estimated catch rows in an event report).
We apologise for any inconvenience caused and kindly ask for your patience as we work to resolve this.
What's happening?
Reports with errors display an error message. Fixing the error usually removes the message.
The bug we identified is causing the message to stay, making it look like the error wasn't fixed.
For example, if you amend a landing to add a missing stock, the error message stays onscreen despite the fix.
However, if you submit the correction (and that correction fixes the error), then the error message will close when the report is revalidated (or rechecked) by the system. So, you can still fix errors and submit amendments to your reports even if the warning message won't go away.
Please contact the helpline on 04 460 9555 or use our online contact form if you have any issues or questions.