You must register if you wish to use online services. To register, download the  Details of Authorised Personnel form.

If you are registering to perform tasks on behalf of a person/company, you must obtain their authorisation to do so.

Please return completed forms to FishServe by scanning and emailing them to registry@fishserve.co.nz OR your client representative. Scanned documents must be clear, legible, and signed by the appropriate person(s).

After your application is processed, you will receive an email from FishServe with a sign-up link. This will enable you to set your own username, password, and provide answers to security questions.

Contents

• Can I perform tasks on behalf of someone else?
• Registering additional authorised electronic reporting personnel?
• How do I set up employees within my company for online services?
• Areas
• Forms
• Guides

Can I perform tasks on behalf of someone else?

You must obtain authorisation from a person/company if you are wanting to perform tasks on their behalf. This can be done by completing the Details of Authorised Personnel form. Please ensure the form is signed by the appropriate person(s).

You can return completed forms to FishServe by scanning and emailing them to registry@fishserve.co.nz OR your client representative.

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Registering additional authorised electronic reporting personnel?

To register additional authorised electronic reporting personnel (reporters, admins) to act on your behalf/on behalf of your company, download and complete the Details of Authorised ERS Personnel form.

Please return completed forms to FishServe by scanning and emailing them to registry@fishserve.co.nz OR your client representative. Scanned documents must be clear, legible, and signed by the appropriate person(s).

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How do I set up employees within my company for online services?

As a company, you have a few options in terms of setting people up to perform online services tasks.

Viewer

• A viewer can view details for an area but will not be able to perform any tasks.

Contact Person

• Your organisation may have more than one contact person for each area.
• All correspondence for that area will be sent directly to those person(s) via email.
• This person will have the ability to view details related to the area for which they are a contact.

Manager

• A manager is in addition to the persons who are legally authorised to sign on behalf of your organisation.
• You may have more than one manager for each area.
• You may also want to specify this person as a contact person.
• If you specify a manager for an area, that person will be able to perform tasks online and legally sign paper applications, documents and transactions on behalf of your organisation for the specified area.
• The same concept would apply if you were an agent acting on behalf of multiple clients.

Reporter

• This authorisation only applies in the Electronic Reporting (ERS) area.
• You may have more than one reporter.
• Any person authorised as a reporter can submit event data or electronic reports.
• A reporter can opt to share or restrict their fishing locations or marks. Opting to “restrict” means if a user who is not the original reporter views the event, they will only be able to see the longitude and latitude to one decimal place (rounded).

Administrator (Admin)

• This authorisation only applies in the Electronic Reporting (ERS) area.
• You may have more than one administrator.
• You may also want to specify this person as a contact person.
• An administrator can submit and view event data, and amend any submitted events. An Administrator can create and approve a contact, viewer, reporter or manager in the ERS area.

Please note if you are a FRED subscriber all authorised personnel will have access to run FRED reports.

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Areas

An area can have more than one contact, viewer and/or manager

The table below outlines the different levels of authorisation, and their privileges, for each area.

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Forms

Completed forms can be scanned and emailed to registry@fishserve.co.nz OR your client representative. Scanned documents must be clear, legible and signed by the appropriate person(s).

• Details of Authorised Personnel

  Use this form to register authorised personnel to act on your behalf / on behalf of your company or entity.

• Details of Authorised ERS Personnel

  Use this form to register additional authorised electronic reporting personnel (reporters, admins) to act on your behalf / on behalf of your company or entity.

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Guides

• Personnel Summary Screen

  Use this guide to find out more about the Personnel Summary screen and how to access it.

• Add Personnel

  Use this guide to add personnel.

• Edit or Remove Personnel

  Use this guide to edit or remove personnel.

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If you have any issues or questions, please contact the helpline on 04 460 9555 or use our online contact form.

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